One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Help Desk
+3 more
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with an AI agent announced at $0.10 a conversation.
A shared workspace for messaging channels, website chat and email, with unlimited teammates, workspace subscriptions from $49 a month, and AI Agents on Pro and above.
Quality assurance and conversation analytics for contact centres and BPOs across three quote-only packages priced on user count, with AI scoring and voice transcription metered as separately purchased credits.
AI quality assurance for support conversations, metered by Agent Run rather than by reviewer seat, from $185 a month for 300 runs plus model costs passed through at cost.
Contact centre quality management that scores 100% of conversations across voice and digital, published from $35 per user a month, with a per-conversation rate available for AI agent traffic.
Creator community with courses and paid memberships
$89/seat/mo
Community
A hosted community platform with courses, events, live streams and paid memberships, published at $89 a month on annual billing with unlimited members, a percentage of membership revenue and a long list of metered add-ons.
A hosted community platform with Q&A, discussions, events and polls under a custom domain, priced per community against member caps from $399 a month billed annually rather than per seat.
Flat per-workspace multichannel inbox hosted in the EU
Free, then $45/mo
Help DeskLive Chat
A multichannel inbox for chat, email, WhatsApp, Instagram, SMS and phone, priced flat per workspace from $45 a month with seats included and the Hugo AI agent metered in credits.
Flat monthly knowledge base with capped user logins
$249/mo·+$0.00 per credit
Knowledge Base
A standalone knowledge base billed as a flat monthly fee per account, from $249 for 30 logins, where every internal viewer counts against the cap and AI translation meters per character.
Developer voice infrastructure with pass-through model costs
Sales-gated·+$0.01 per AI interaction
Voice AI
Voice and chat agents billed at $0.05 a minute for the orchestration layer, with speech-to-text, LLM and text-to-speech passed through at provider cost or free on your own API keys.
Slack and Teams channels turned into tracked tickets
$50/seat/mo
B2B Support
Shared Slack Connect and Microsoft Teams channels become tracked tickets, with email, a customer portal and in-app chat alongside, priced from $50 per agent per month on a five-seat minimum.
B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
An AI-native ecommerce help desk for Shopify brands that threads email, chat, SMS, WhatsApp and social into one inbox, charging $99 per agent seat plus about $0.20 per AI-handled conversation.
Enterprise voice agent with no published rate card
Sales-gated
ChatbotsVoice AI
An AI agent platform for enterprise contact centres across phone, chat and messaging, running on Azure with regional hosting options and consumption billing whose unit is never named publicly.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Outcome-billed AI agent for your existing help desk
$49/mo·+$0.99 per AI resolution
AI SupportVoice AI
Intercom's AI agent sold on its own, resolving chat, email, WhatsApp and social tickets inside Zendesk, Salesforce, Freshdesk or HubSpot at $0.99 per outcome with no seat charge.
Gmail-native shared inbox with AI bundled per seat
$25/seat/mo·+$0.03 per minute
Service PlatformsShared Inbox
Email, live chat, Slack, voice and a help centre managed inside Gmail or in a standalone app, priced per user from $25 a month with AI agents included and no per-resolution charge.
Per-ticket B2B support platform with unlimited seats
Usage only·+$1 per ticket
Help DeskKnowledge Base
Email, Slack Connect, Microsoft Teams, Discord, WhatsApp, SMS and an in-app widget in one queue, billed at $1 per ticket with unlimited seats, unmetered AI and a 250-ticket monthly floor.
Git-backed docs platform billed per published site
Free, then $65/seat/mo·+$12 per seat
B2B SupportKnowledge Base
A docs and knowledge base platform with two-way GitHub and GitLab sync, billed at $65 or $249 per published site per month plus $12 per collaborator, with no ticketing.
Per-minute voice agents with the AI stack included
Usage only·+$0.11 per minute
Voice AI
Phone agents billed per connected minute at a rate covering Bland's own speech-to-text, language model and text-to-speech, with telephony billed separately through your carrier or Bland's Twilio at cost.
Per-minute voice agent infrastructure with a published rate card
Sales-gated·+$0.00 per AI interaction
Voice AI
Voice and chat agents billed per minute across separate meters for the voice engine, text-to-speech, the LLM you pick and telephony, with no seats and no platform fee.
Email, chat, social and marketplace messages in one shared inbox for Shopify and BigCommerce merchants, priced per team member or as a flat 500 conversation plan, with AI billed at $0.85 per resolution.
Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.
Enterprise phone agent billed per minute, rate unpublished
Sales-gated
ChatbotsVoice AI
An enterprise voice agent that answers inbound calls over a SIP or PSTN link into your existing CCaaS platform, metered on conversation minutes at a rate disclosed only through sales.
Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.
Renders a public help centre, search and an optional AI chatbot from pages you already write in Notion, billed at $15 to $79 per site per month with a flat $49 AI add-on.
Support workforce management with an unpriced platform fee
$25/seat/mo·+$0.65 per conversation
Agent Assist
+2 more
Forecasting, scheduling and real-time adherence for support teams, layered over an existing help desk, with AI agents billed per conversation and seats billed per agent on top of an undisclosed platform fee.
An overlay layer of AI agents for chat, email, voice and Slack that plugs into an existing help desk, billed as a platform access fee plus an outcome charge.
AI support agent billed from a prepaid credit pool
$1,500/mo·+$0.25 per credit
AI Support
Chat, email, SMS and voice resolutions for fintech and healthtech support, drawn as credits from a prepaid annual pool that the monthly plan fee buys outright, with no seat charges.
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.
Enterprise AI concierge with unpublished per-conversation pricing
Sales-gated
AI SupportVoice AI
Chat, voice and email AI agents for enterprise support, billed either per incoming conversation or at a higher rate per resolved one, with no price published anywhere.
Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.
An AI agent layer over an existing help desk, billed per conversation across chat, email and voice or per automated resolution for enterprises, with no price published anywhere on the site.
An enterprise AI agent handling voice, chat, email and WhatsApp in 59 languages, billed per resolved outcome under criteria agreed per contract, with no pricing page and no published rate.