Tools tagged with "Developer Api"

One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Knowledge Base
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with AI billed at $0.10 a conversation rather than per seat.
Developer voice infrastructure with pass-through model costs
Sales-gated·+$0.01 per AI interaction
Voice AI
Voice and chat agents billed at $0.05 a minute for the orchestration layer, with speech-to-text, LLM and text-to-speech passed through at provider cost or free on your own API keys.
Slack and Teams channels turned into tracked tickets
$50/seat/mo
B2B Support
Shared Slack Connect and Microsoft Teams channels become tracked tickets, with email, a customer portal and in-app chat alongside, priced from $50 per agent per month on a five-seat minimum.
B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
Enterprise voice agent with no published rate card
Sales-gated
ChatbotsVoice AI
An AI agent platform for enterprise contact centres across phone, chat and messaging, running on Azure with regional hosting options and consumption billing whose unit is never named publicly.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Git-backed docs platform billed per published site
Free, then $65/seat/mo·+$12 per seat
B2B SupportKnowledge Base
A docs and knowledge base platform with two-way GitHub and GitLab sync, billed at $65 or $249 per published site per month plus $12 per collaborator, with no ticketing.
Per-minute voice agents with the AI stack included
Usage only·+$0.11 per minute
Voice AI
Phone agents billed per connected minute at a rate covering Bland's own speech-to-text, language model and text-to-speech, with telephony billed separately through your carrier or Bland's Twilio at cost.
Conversation QA billed for every agent in the account
$35/seat/mo
Support QA
AI and manual scoring of support conversations inside a Zendesk account, sold as a $35 per agent add-on that bills for every agent on the account rather than only the ones you grade.
Per-minute voice agent infrastructure with a published rate card
Sales-gated·+$0.00 per AI interaction
Voice AI
Voice and chat agents billed per minute across separate meters for the voice engine, text-to-speech, the LLM you pick and telephony, with no seats and no platform fee.
B2B support in the customer's own Slack channel
Sales-gated
B2B Support

+2 more

Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.
Enterprise phone agent billed per minute, rate unpublished
Sales-gated
ChatbotsVoice AI
An enterprise voice agent that answers inbound calls over a SIP or PSTN link into your existing CCaaS platform, metered on conversation minutes at a rate disclosed only through sales.
Slack-native B2B support on a GraphQL API
$35/seat/mo
B2B Support
Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.
CSAT, CES and NPS surveys billed by response
$59/mo
Customer Feedback
Post-resolution email, email-signature, link and website pop-up surveys for CSAT, CES and NPS, priced from $59 a month billed annually against a monthly response quota rather than a seat count.
Bootstrapped shared inbox billed per user only
$14/seat/mo
Shared Inbox
Email, SMS, WhatsApp, Messenger, Instagram and live chat in one collaborative inbox, priced per user from $14 a month with no free plan, no ticket metering and bring-your-own-key AI.
Open source community forum, hosted or self-run
Free, then $100/mo
Community
A GPLv2 forum priced per site at $100 or $500 a month on Discourse hosting, with unlimited members and capped staff seats at every tier, or run free on your own server.
Support workforce management with an unpriced platform fee
$25/seat/mo·+$0.65 per conversation
Agent Assist

+2 more

Forecasting, scheduling and real-time adherence for support teams, layered over an existing help desk, with AI agents billed per conversation and seats billed per agent on top of an undisclosed platform fee.
Shared inbox and docs with pay-per-resolution AI
Free, then $25/seat/mo·+$0.75 per AI resolution
Knowledge BaseShared Inbox
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
Sales-gated AI agent billed per conversation
Sales-gated
AI SupportVoice AI
An AI agent layer over an existing help desk, billed per conversation across chat, email and voice or per automated resolution for enterprises, with no price published anywhere on the site.
Per-ticket AI agent for your existing help desk
Usage only·+$0.40 per ticket
AI SupportKnowledge Base
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
Support platform with per-outcome AI billing
$39/seat/mo·+$0.99 per AI resolution
Help Desk

+3 more

Messaging, help centre and ticketing built around Fin, an AI agent billed per resolved outcome rather than per seat, and sold separately on top of other help desks.
Help desk with per-session AI agent billing
$19/seat/mo·+$0.49 per AI session
Agent Assist

+2 more

Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.
Low-cost help desk suite with a free tier
Free, then $7/seat/mo
Help DeskService Platforms
Ticketing, social, instant messaging, telephony and a knowledge base priced per agent from $7 a month, with every edition including Enterprise carrying a published self-serve price.
Knowledge base for docs and SOPs, priced by quote
Sales-gated
Knowledge Base
A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.
Open-source omnichannel inbox you can self-host
Free, then $19/seat/mo·+$0.02 per credit
AI Support

+2 more

An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.
Self-hosted help desk with no per-agent fee
Free
Help DeskShared Inbox
A self-hosted shared mailbox and help desk under AGPL-3.0 with no agent or ticket limit, where tags, saved replies, workflows, the API and the knowledge base are one-off paid modules.