Developer voice infrastructure with pass-through model costs
Sales-gated·+$0.01 per AI interaction
Voice AI
Voice and chat agents billed at $0.05 a minute for the orchestration layer, with speech-to-text, LLM and text-to-speech passed through at provider cost or free on your own API keys.
Slack and Teams channels turned into tracked tickets
$50/seat/mo
B2B Support
Shared Slack Connect and Microsoft Teams channels become tracked tickets, with email, a customer portal and in-app chat alongside, priced from $50 per agent per month on a five-seat minimum.
B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
Enterprise voice agent with no published rate card
Sales-gated
ChatbotsVoice AI
An AI agent platform for enterprise contact centres across phone, chat and messaging, running on Azure with regional hosting options and consumption billing whose unit is never named publicly.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Git-backed docs platform billed per published site
Free, then $65/seat/mo·+$12 per seat
B2B SupportKnowledge Base
A docs and knowledge base platform with two-way GitHub and GitLab sync, billed at $65 or $249 per published site per month plus $12 per collaborator, with no ticketing.
Conversation QA billed for every agent in the account
$35/seat/mo
Support QA
AI and manual scoring of support conversations inside a Zendesk account, sold as a $35 per agent add-on that bills for every agent on the account rather than only the ones you grade.
Per-minute voice agent infrastructure with a published rate card
Sales-gated·+$0.00 per AI interaction
Voice AI
Voice and chat agents billed per minute across separate meters for the voice engine, text-to-speech, the LLM you pick and telephony, with no seats and no platform fee.
Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.
Enterprise phone agent billed per minute, rate unpublished
Sales-gated
ChatbotsVoice AI
An enterprise voice agent that answers inbound calls over a SIP or PSTN link into your existing CCaaS platform, metered on conversation minutes at a rate disclosed only through sales.
Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.
Post-resolution email, email-signature, link and website pop-up surveys for CSAT, CES and NPS, priced from $59 a month billed annually against a monthly response quota rather than a seat count.
Email, SMS, WhatsApp, Messenger, Instagram and live chat in one collaborative inbox, priced per user from $14 a month with no free plan, no ticket metering and bring-your-own-key AI.
A GPLv2 forum priced per site at $100 or $500 a month on Discourse hosting, with unlimited members and capped staff seats at every tier, or run free on your own server.
Ticketing, social, instant messaging, telephony and a knowledge base priced per agent from $7 a month, with every edition including Enterprise carrying a published self-serve price.
An enterprise AI agent handling voice, chat, email and WhatsApp in 59 languages, billed per resolved outcome under criteria agreed per contract, with no pricing page and no published rate.
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
An AI agent layer over an existing help desk, billed per conversation across chat, email and voice or per automated resolution for enterprises, with no price published anywhere on the site.
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
An overlay layer of AI agents for chat, email, voice and Slack that plugs into an existing help desk, billed as a platform access fee plus an outcome charge.
Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support
+2 more
An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.
A self-hosted shared mailbox and help desk under AGPL-3.0 with no agent or ticket limit, where tags, saved replies, workflows, the API and the knowledge base are one-off paid modules.
Shared inbox with per-conversation AI billed separately
$25/seat/mo·+$0.05 per conversation
Customer Feedback
+2 more
Email, chat, SMS, Slack and voice in one shared inbox priced per seat, with the Autopilot AI agent sold separately from $0.05 per conversation and a published Enterprise list price.
An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.
A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.