One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Knowledge Base
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with AI billed at $0.10 a conversation rather than per seat.
B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Gmail-native shared inbox with AI bundled per seat
$25/seat/mo·+$0.03 per minute
Service PlatformsShared Inbox
Email, live chat, Slack, voice and a help centre managed inside Gmail or in a standalone app, priced per user from $25 a month with AI agents included and no per-resolution charge.
Per-ticket B2B support platform with unlimited seats
Usage only·+$1 per ticket
Help DeskKnowledge Base
Email, Slack Connect, Microsoft Teams, Discord, WhatsApp, SMS and an in-app widget in one queue, billed at $1 per ticket with unlimited seats, unmetered AI and a 250-ticket monthly floor.
Git-backed docs platform billed per published site
Free, then $65/seat/mo·+$12 per seat
B2B SupportKnowledge Base
A docs and knowledge base platform with two-way GitHub and GitLab sync, billed at $65 or $249 per published site per month plus $12 per collaborator, with no ticketing.
Email, chat, social and marketplace messages in one shared inbox for Shopify and BigCommerce merchants, priced per team member or as a flat 500 conversation plan, with AI billed at $0.85 per resolution.
Renders a public help centre, search and an optional AI chatbot from pages you already write in Notion, billed at $15 to $79 per site per month with a flat $49 AI add-on.
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.
Ticketing, social, instant messaging, telephony and a knowledge base priced per agent from $7 a month, with every edition including Enterprise carrying a published self-serve price.
Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.
Messaging, help centre and ticketing built around Fin, an AI agent billed per resolved outcome rather than per seat, and sold separately on top of other help desks.
A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support
+2 more
An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.
An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.