Tools tagged with "Data Residency"

Quality assurance and conversation analytics for contact centres and BPOs across three quote-only packages priced on user count, with AI scoring and voice transcription metered as separately purchased credits.

A multichannel inbox for chat, email, WhatsApp, Instagram, SMS and phone, priced flat per workspace from $45 a month with seats included and the Hugo AI agent metered in credits.

A hosted community platform with Q&A, discussions, events and polls under a custom domain, priced per community against member caps from $399 a month billed annually rather than per seat.

Contact centre quality management that scores 100% of conversations across voice and digital, published from $35 per user a month, with a per-conversation rate available for AI agent traffic.

Multi-channel NPS, CSAT and CES surveys on two parallel price lists for ecommerce and B2B, metered by survey credits spent on dispatch rather than on replies, from $89 a month billed annually.

An MIT licensed forum platform built on Laravel and extended through a community package ecosystem, self-hosted with no vendor, no plans and no metering of members, staff or posts.

CSAT, NPS and 5-star surveys that attach to an existing help desk through email embeds, direct sends, links and web widgets, priced from $109 a month billed annually against a monthly response quota rather than agent headcount.

Voice and chat agents billed at $0.05 a minute for the orchestration layer, with speech-to-text, LLM and text-to-speech passed through at provider cost or free on your own API keys.

Shared Slack Connect and Microsoft Teams channels become tracked tickets, with email, a customer portal and in-app chat alongside, priced from $50 per agent per month on a five-seat minimum.

An AI agent platform for enterprise contact centres across phone, chat and messaging, running on Azure with regional hosting options and consumption billing whose unit is never named publicly.

Intercom's AI agent sold on its own, resolving chat, email, WhatsApp and social tickets inside Zendesk, Salesforce, Freshdesk or HubSpot at $0.99 per outcome with no seat charge.

Phone agents billed per connected minute at a rate covering Bland's own speech-to-text, language model and text-to-speech, with telephony billed separately through your carrier or Bland's Twilio at cost.

Post-resolution email, email-signature, link and website pop-up surveys for CSAT, CES and NPS, priced from $59 a month billed annually against a monthly response quota rather than a seat count.

A GPLv2 forum priced per site at $100 or $500 a month on Discourse hosting, with unlimited members and capped staff seats at every tier, or run free on your own server.

An AI agent layer over an existing help desk, billed per conversation across chat, email and voice or per automated resolution for enterprises, with no price published anywhere on the site.

Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.

Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.

Ticketing, social, instant messaging, telephony and a knowledge base priced per agent from $7 a month, with every edition including Enterprise carrying a published self-serve price.

An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.

Email, chat, SMS, Slack and voice in one shared inbox priced per seat, with the Autopilot AI agent sold separately from $0.05 per conversation and a published Enterprise list price.

An AGPL-3.0 help desk that is free and feature-complete self-hosted, or €7 to €25 per agent monthly on hosted plans running only in German data centres, with AI billed at €0.03 per call.

An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.

A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.