One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Help Desk
+3 more
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with an AI agent announced at $0.10 a conversation.
A discontinued NPS, CSAT and CES survey tool that sold response-metered plans from $19 a month until Qualtrics terminated all customer access on 30 June 2026 and deleted the data behind it.
An MIT licensed forum platform built on Laravel and extended through a community package ecosystem, self-hosted with no vendor, no plans and no metering of members, staff or posts.
CSAT, NPS and 5-star surveys that attach to an existing help desk through email embeds, direct sends, links and web widgets, priced from $109 a month billed annually against a monthly response quota rather than agent headcount.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Post-resolution email, email-signature, link and website pop-up surveys for CSAT, CES and NPS, priced from $59 a month billed annually against a monthly response quota rather than a seat count.
Renders a public help centre, search and an optional AI chatbot from pages you already write in Notion, billed at $15 to $79 per site per month with a flat $49 AI add-on.
A GPLv2 forum priced per site at $100 or $500 a month on Discourse hosting, with unlimited members and capped staff seats at every tier, or run free on your own server.
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
AI support agent billed from a prepaid credit pool
$1,500/mo·+$0.25 per credit
AI Support
Chat, email, SMS and voice resolutions for fintech and healthtech support, drawn as credits from a prepaid annual pool that the monthly plan fee buys outright, with no seat charges.
Messaging, help centre and ticketing built around Fin, an AI agent billed per resolved outcome rather than per seat, and sold separately on top of other help desks.
A self-hosted shared mailbox and help desk under AGPL-3.0 with no agent or ticket limit, where tags, saved replies, workflows, the API and the knowledge base are one-off paid modules.
Shared inbox with per-conversation AI billed separately
$25/seat/mo·+$0.05 per conversation
Customer Feedback
+2 more
Email, chat, SMS, Slack and voice in one shared inbox priced per seat, with the Autopilot AI agent sold separately from $0.05 per conversation and a published Enterprise list price.
An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support
+4 more
An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.
An AGPL-3.0 help desk that is free and feature-complete self-hosted, or €7 to €25 per agent monthly on hosted plans running only in German data centres, with AI billed at €0.03 per call.