AI Support Agents

Every AI support agent we track, compared on what counts as a billable resolution and what an overage costs.

B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
AI-native ecommerce help desk with one AI meter
$99/seat/mo·+$0.20 per conversation
AI SupportEcommerce
An AI-native ecommerce help desk for Shopify brands that threads email, chat, SMS, WhatsApp and social into one inbox, charging $99 per agent seat plus about $0.20 per AI-handled conversation.
Outcome-billed AI agent for your existing help desk
$49/mo·+$0.99 per AI resolution
AI SupportVoice AI
Intercom's AI agent sold on its own, resolving chat, email, WhatsApp and social tickets inside Zendesk, Salesforce, Freshdesk or HubSpot at $0.99 per outcome with no seat charge.
AI support agent billed from a prepaid credit pool
$1,500/mo·+$0.25 per credit
AI Support
Chat, email, SMS and voice resolutions for fintech and healthtech support, drawn as credits from a prepaid annual pool that the monthly plan fee buys outright, with no seat charges.
Help desk with per-session AI agent billing
$19/seat/mo·+$0.49 per AI session
Agent Assist

+2 more

Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.
AI agents for any help desk, priced by outcome
Sales-gated
AI Support
An overlay layer of AI agents for chat, email, voice and Slack that plugs into an existing help desk, billed as a platform access fee plus an outcome charge.
Enterprise AI concierge with unpublished per-conversation pricing
Sales-gated
AI SupportVoice AI
Chat, voice and email AI agents for enterprise support, billed either per incoming conversation or at a higher rate per resolved one, with no price published anywhere.
Outcome-priced AI agent with no published rate
Sales-gated
AI SupportVoice AI
An enterprise AI agent handling voice, chat, email and WhatsApp in 59 languages, billed per resolved outcome under criteria agreed per contract, with no pricing page and no published rate.
Per-ticket AI agent for your existing help desk
Usage only·+$0.40 per ticket
AI SupportKnowledge Base
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
Sales-gated AI agent billed per conversation
Sales-gated
AI SupportVoice AI
An AI agent layer over an existing help desk, billed per conversation across chat, email and voice or per automated resolution for enterprises, with no price published anywhere on the site.
Open-source omnichannel inbox you can self-host
Free, then $19/seat/mo·+$0.02 per credit
AI Support

+2 more

An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support

+2 more

An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.