Lorikeet Alternatives

The closest alternative to Lorikeet is eesel AI. 4 more are listed below, ranked by how much of Lorikeet each one replaces.

1.Favicon of eesel AI

eesel AI

Direct replacement
Per-ticket AI agent for your existing help desk
Usage only·+$0.40 per ticket

The closest comparison and the most important contrast in the category. Both publish a full rate card, but eesel's $1,000/month Enterprise fee is charged on top of usage with no allowance attached, so it adds $1,000 at every volume. Lorikeet's monthly fee is the allowance. eesel also bills every ticket routed to the AI, including one it escalates, where Lorikeet does not bill a ticket the customer is unhappy with.

Direct replacementAI SupportKnowledge Base
2.Favicon of Decagon

Decagon

Direct replacement
Enterprise AI concierge with unpublished per-conversation pricing
Sales-gated

Same buyer, financial services and healthcare, and the same conversation or resolution billing model described in prose. Decagon has no pricing page at all and its trust center is access-gated, so neither its price nor its certifications can be read without a sales call.

Direct replacementAI SupportVoice AI
3.Favicon of Sierra

Sierra

Direct replacement
Outcome-priced AI agent with no published rate
Sales-gated

Both sell outcome-priced AI agents into regulated industries. Sierra's /pricing URL returns a 404 and it names no help desk integration anywhere public, so the two questions Lorikeet answers on its pricing page, what it costs and what it plugs into, are both unanswerable for Sierra.

Direct replacementAI SupportVoice AI
4.Favicon of Ada

Ada

Direct replacement
Sales-gated AI agent billed per conversation
Sales-gated

The inverse trade. Ada publishes no prices but does publish a complete extraction API, where Lorikeet publishes a full rate card and no export documentation at all. Cost transparency against exit transparency.

Direct replacementAI SupportVoice AI
5.Favicon of Forethought

Forethought

Partial replacement
AI agents for any help desk, priced by outcome
Sales-gated

Publishes the best plan ladder in the category but no dollar figures, and gates its Solve API and Analytics API behind Enterprise, which makes data extraction a paid upgrade. Lorikeet gates its HIPAA BAA at Scale instead.

Partial replacementAI Support

What Lorikeet costs

$1500/seat/month
3 published plans, billed annually
  • Billing unit
    Single-component prepaid usage
  • Free tier
    No
  • AI pricing
    Not published
  • Vendor calls it
    Credit (routing or analytics tagging, per ticket)
  • Human handoff
    Not published
  • Reopened chat
    Not published
  • AI billing window
    Not published
  • Data export
    Not published
  • Automation export
    Not published

6 of 9 not published by Lorikeet, checked