The closest comparison and the most important contrast in the category. Both publish a full rate card, but eesel's $1,000/month Enterprise fee is charged on top of usage with no allowance attached, so it adds $1,000 at every volume. Lorikeet's monthly fee is the allowance. eesel also bills every ticket routed to the AI, including one it escalates, where Lorikeet does not bill a ticket the customer is unhappy with.
Same buyer, financial services and healthcare, and the same conversation or resolution billing model described in prose. Decagon has no pricing page at all and its trust center is access-gated, so neither its price nor its certifications can be read without a sales call.
Both sell outcome-priced AI agents into regulated industries. Sierra's /pricing URL returns a 404 and it names no help desk integration anywhere public, so the two questions Lorikeet answers on its pricing page, what it costs and what it plugs into, are both unanswerable for Sierra.
The inverse trade. Ada publishes no prices but does publish a complete extraction API, where Lorikeet publishes a full rate card and no export documentation at all. Cost transparency against exit transparency.
Publishes the best plan ladder in the category but no dollar figures, and gates its Solve API and Analytics API behind Enterprise, which makes data extraction a paid upgrade. Lorikeet gates its HIPAA BAA at Scale instead.
6 of 9 not published by Lorikeet, checked