Tools tagged with "Macros"

One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Knowledge Base
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with AI billed at $0.10 a conversation rather than per seat.
AI-native ecommerce help desk with one AI meter
$99/seat/mo·+$0.20 per conversation
AI SupportEcommerce
An AI-native ecommerce help desk for Shopify brands that threads email, chat, SMS, WhatsApp and social into one inbox, charging $99 per agent seat plus about $0.20 per AI-handled conversation.
Per-ticket B2B support platform with unlimited seats
Usage only·+$1 per ticket
Help DeskKnowledge Base
Email, Slack Connect, Microsoft Teams, Discord, WhatsApp, SMS and an in-app widget in one queue, billed at $1 per ticket with unlimited seats, unmetered AI and a 250-ticket monthly floor.
Ecommerce help desk with undefined AI resolutions
$26.10/seat/mo·+$0.85 per AI resolution
EcommerceLive Chat
Email, chat, social and marketplace messages in one shared inbox for Shopify and BigCommerce merchants, priced per team member or as a flat 500 conversation plan, with AI billed at $0.85 per resolution.
B2B support in the customer's own Slack channel
Sales-gated
B2B Support

+2 more

Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.
Bootstrapped shared inbox billed per user only
$14/seat/mo
Shared Inbox
Email, SMS, WhatsApp, Messenger, Instagram and live chat in one collaborative inbox, priced per user from $14 a month with no free plan, no ticket metering and bring-your-own-key AI.
Shared inbox and docs with pay-per-resolution AI
Free, then $25/seat/mo·+$0.75 per AI resolution
Knowledge BaseShared Inbox
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
Enterprise help desk with per-resolution AI billing
$19/seat/mo·+$1.50 per AI resolution
Help Desk

+3 more

Ticketing, messaging, voice and a knowledge base on one platform, with AI agents metered per automated resolution on top of every agent seat.
Low-cost help desk with a built-in call centre
Free, then $15/seat/mo
Contact Center

+2 more

Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.
Self-hosted help desk with no per-agent fee
Free
Help DeskShared Inbox
A self-hosted shared mailbox and help desk under AGPL-3.0 with no agent or ticket limit, where tags, saved replies, workflows, the API and the knowledge base are one-off paid modules.
AGPL help desk hosted in German data centres
Free, then $7/seat/mo·+$0.03 per AI interaction
Help Desk
An AGPL-3.0 help desk that is free and feature-complete self-hosted, or €7 to €25 per agent monthly on hosted plans running only in German data centres, with AI billed at €0.03 per call.
Shared inbox with per-conversation AI billed separately
$25/seat/mo·+$0.05 per conversation
Customer Feedback

+2 more

Email, chat, SMS, Slack and voice in one shared inbox priced per seat, with the Autopilot AI agent sold separately from $0.05 per conversation and a published Enterprise list price.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support

+2 more

An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.