Knowledge Base Software
Every knowledge base we track, compared on per-seat cost, article limits, and whether you can export your content.
One flat workspace price for help centre, chat and shared inbox
$29/mo·+$0.10 per conversation
Help Desk
+3 more
Help centre, chat widget, shared inbox, REST API, MCP server and CLI on one flat workspace price of $29 to $99 a month, with an AI agent announced at $0.10 a conversation.
Flat monthly knowledge base with capped user logins
$249/mo·+$0.00 per credit
Knowledge Base
A standalone knowledge base billed as a flat monthly fee per account, from $249 for 30 logins, where every internal viewer counts against the cap and AI translation meters per character.
Knowledge base billed per author, readers unlimited
$100/seat/mo·+$25 per seat
Knowledge Base
A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.
Per-ticket B2B support platform with unlimited seats
Usage only·+$1 per ticket
Help DeskKnowledge Base
Email, Slack Connect, Microsoft Teams, Discord, WhatsApp, SMS and an in-app widget in one queue, billed at $1 per ticket with unlimited seats, unmetered AI and a 250-ticket monthly floor.
Git-backed docs platform billed per published site
Free, then $65/seat/mo·+$12 per seat
B2B SupportKnowledge Base
A docs and knowledge base platform with two-way GitHub and GitLab sync, billed at $65 or $249 per published site per month plus $12 per collaborator, with no ticketing.
B2B support in the customer's own Slack channel
Sales-gated
B2B Support
+2 more
Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.
Notion-powered help centre on your own domain
$15/mo
Knowledge Base
Renders a public help centre, search and an optional AI chatbot from pages you already write in Notion, billed at $15 to $79 per site per month with a flat $49 AI add-on.
Per-ticket AI agent for your existing help desk
Usage only·+$0.40 per ticket
AI SupportKnowledge Base
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
Support platform with per-outcome AI billing
$29/seat/mo·+$0.99 per AI resolution
Help Desk
+3 more
Messaging, help centre and ticketing built around Fin, an AI agent billed per resolved outcome rather than per seat, and sold separately on top of other help desks.
Shared inbox and docs with pay-per-resolution AI
Free, then $25/seat/mo·+$0.75 per AI resolution
Help Desk
+3 more
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
Knowledge base for docs and SOPs, priced by quote
Sales-gated
Knowledge Base
A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.