Surfboard

Forecasting, scheduling and real-time adherence for support teams, layered over an existing help desk, with AI agents billed per conversation and seats billed per agent on top of an undisclosed platform fee.

Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.

Ticketing, messaging, voice and a knowledge base on one platform, with AI agents metered per automated resolution on top of every agent seat.