Live Chat Software

Every live chat tool we track, compared on per-seat cost, conversation limits, and what happens once you pass them.

Ecommerce help desk with undefined AI resolutions
$26.10/seat/mo·+$0.85 per AI resolution
EcommerceLive Chat
Email, chat, social and marketplace messages in one shared inbox for Shopify and BigCommerce merchants, priced per team member or as a flat 500 conversation plan, with AI billed at $0.85 per resolution.
Low-cost help desk with a built-in call centre
Free, then $15/seat/mo
Contact Center

+2 more

Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.
Support platform with per-outcome AI billing
$39/seat/mo·+$0.99 per AI resolution
Help Desk

+3 more

Messaging, help centre and ticketing built around Fin, an AI agent billed per resolved outcome rather than per seat, and sold separately on top of other help desks.
Open-source omnichannel inbox you can self-host
Free, then $19/seat/mo·+$0.02 per credit
AI Support

+2 more

An open source shared inbox for live chat, email, social and voice, priced $19 to $99 per agent per month on cloud with Captain AI metered in credits, or self-hosted free with features removed.