The same product shape sold the opposite way. Document360 publishes no tiers and no numbers at all and quotes against team accounts, workspaces, languages and AI usage, where KnowledgeOwl prints $100, $250 and $500 with $25 per author and $50 per knowledge base on the card.
Prices per site at $15, $31 and $79 a month rather than per author, and keeps the articles in your own Notion workspace, so cancelling loses the site and not the content. KnowledgeOwl takes custody of the content and hands it back as an HTML zip.
Bundles the help centre with a shared inbox, chat and an AI agent for a flat $29 or $74 a month per workspace. The right comparison when the knowledge base is one part of a support stack rather than the product being bought.
Ships a help centre inside a per-agent suite, so the knowledge base arrives free with seats you were buying anyway. The trade is that its export article enumerates tickets, users and organizations, while KnowledgeOwl's whole business is the documentation itself.
3 of 9 not published by KnowledgeOwl, checked