Tools tagged with "Ecommerce"
Shut down by Qualtrics in June 2026
No longer sold
Customer Feedback
A discontinued NPS, CSAT and CES survey tool that sold response-metered plans from $19 a month until Qualtrics terminated all customer access on 30 June 2026 and deleted the data behind it.
NPS, CSAT and CES surveys billed per send
$89/seat/mo
Customer Feedback
Multi-channel NPS, CSAT and CES surveys on two parallel price lists for ecommerce and B2B, metered by survey credits spent on dispatch rather than on replies, from $89 a month billed annually.
Flat per-workspace multichannel inbox hosted in the EU
Free, then $45/mo
Help DeskLive Chat
A multichannel inbox for chat, email, WhatsApp, Instagram, SMS and phone, priced flat per workspace from $45 a month with seats included and the Hugo AI agent metered in credits.
AI-native ecommerce help desk with one AI meter
$99/seat/mo·+$0.20 per conversation
AI SupportEcommerce
An AI-native ecommerce help desk for Shopify brands that threads email, chat, SMS, WhatsApp and social into one inbox, charging $99 per agent seat plus about $0.20 per AI-handled conversation.
Ecommerce help desk with undefined AI resolutions
$26.10/seat/mo·+$0.85 per AI resolution
EcommerceLive Chat
Email, chat, social and marketplace messages in one shared inbox for Shopify and BigCommerce merchants, priced per team member or as a flat 500 conversation plan, with AI billed at $0.85 per resolution.
Per-ticket AI agent for your existing help desk
Usage only·+$0.40 per ticket
AI SupportKnowledge Base
An AI agent that trains on past tickets, macros and docs, answers inside Zendesk, Freshdesk, Intercom, Slack or a chat bubble, and bills $0.40 per ticket handled with no seats and no platform fee.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
AI Support
+4 more
An ecommerce help desk for Shopify brands that bundles email, chat, social and WhatsApp, bills on monthly ticket volume rather than agent seats, and meters AI at $0.90 per automated interaction.