Gmail-native shared inbox with AI bundled per seat
$25/seat/mo·+$0.03 per minute
Service PlatformsShared Inbox
Email, live chat, Slack, voice and a help centre managed inside Gmail or in a standalone app, priced per user from $25 a month with AI agents included and no per-resolution charge.
Per-ticket B2B support platform with unlimited seats
Usage only·+$1 per ticket
Help DeskKnowledge Base
Email, Slack Connect, Microsoft Teams, Discord, WhatsApp, SMS and an in-app widget in one queue, billed at $1 per ticket with unlimited seats, unmetered AI and a 250-ticket monthly floor.
Conversation QA billed for every agent in the account
$35/seat/mo
Support QA
AI and manual scoring of support conversations inside a Zendesk account, sold as a $35 per agent add-on that bills for every agent on the account rather than only the ones you grade.
Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.
A GPLv2 forum priced per site at $100 or $500 a month on Discourse hosting, with unlimited members and capped staff seats at every tier, or run free on your own server.
Ticketing, live chat, social channels and a built-in call centre priced per agent from $15 a month, with the AI features bundled into the seat price rather than metered.