Tools tagged with "Agent Assist"
B2B ticketing inside shared Slack and Teams channels
$29/seat/mo
AI SupportB2B Support
Support tickets raised from shared Slack, Microsoft Teams, Discord, email, web chat and a customer portal, with SLA timers, CSAT and account records, priced per user seat from $29 a month billed annually.
Slack-native B2B support on a GraphQL API
$35/seat/mo
B2B Support
Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.
Bootstrapped shared inbox billed per user only
$14/seat/mo
Shared Inbox
Email, SMS, WhatsApp, Messenger, Instagram and live chat in one collaborative inbox, priced per user from $14 a month with no free plan, no ticket metering and bring-your-own-key AI.
Support workforce management with an unpriced platform fee
$25/seat/mo·+$0.65 per conversation
Agent Assist
+2 more
Forecasting, scheduling and real-time adherence for support teams, layered over an existing help desk, with AI agents billed per conversation and seats billed per agent on top of an undisclosed platform fee.
AI agents for any help desk, priced by outcome
Sales-gated
AI Support
An overlay layer of AI agents for chat, email, voice and Slack that plugs into an existing help desk, billed as a platform access fee plus an outcome charge.