Shared Inbox Software
Every shared inbox we track, compared on per-seat cost, whether light users are free, and mailbox limits.
Gmail-native shared inbox with AI bundled per seat
$25/seat/mo·+$0.03 per minute
Service PlatformsShared Inbox
Email, live chat, Slack, voice and a help centre managed inside Gmail or in a standalone app, priced per user from $25 a month with AI agents included and no per-resolution charge.
Bootstrapped shared inbox billed per user only
$14/seat/mo
Shared Inbox
Email, SMS, WhatsApp, Messenger, Instagram and live chat in one collaborative inbox, priced per user from $14 a month with no free plan, no ticket metering and bring-your-own-key AI.
Shared inbox and docs with pay-per-resolution AI
Free, then $25/seat/mo·+$0.75 per AI resolution
Knowledge BaseShared Inbox
Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.
Shared inbox with per-conversation AI billed separately
$25/seat/mo·+$0.05 per conversation
Customer Feedback
+2 more
Email, chat, SMS, Slack and voice in one shared inbox priced per seat, with the Autopilot AI agent sold separately from $0.05 per conversation and a published Enterprise list price.
Self-hosted help desk with no per-agent fee
Free
Help DeskShared Inbox
A self-hosted shared mailbox and help desk under AGPL-3.0 with no agent or ticket limit, where tags, saved replies, workflows, the API and the knowledge base are one-off paid modules.