Re:amaze Alternatives
The closest alternative to Re:amaze is Gorgias. 3 more are listed below, ranked by how much of Re:amaze each one replaces.
Ecommerce help desk billed per ticket, not per agent
$77/mo·+$0.85 per AI interaction
The closest ecommerce-first competitor. Gorgias prices ticket volume tiers where Re:amaze prices seats, and both meter AI resolutions on top of the plan fee.
Direct replacementAI SupportContact CenterEcommerce
Enterprise help desk with per-resolution AI billing
$19/seat/mo·+$1.50 per AI resolution
Zendesk charges $1.50 per automated resolution against Re:amaze's $0.85, but publishes a verbatim definition of the unit and names the LLM verification pass that decides which conversations bill. Re:amaze publishes the price and no definition.
Direct replacementHelp DeskService PlatformsSupport QAWorkforce Management
Shared inbox and docs with pay-per-resolution AI
Free, then $25/seat/mo·+$0.75 per AI resolution
Similar shared-inbox posture for small teams. Help Scout does not carry the marketplace and social channels Re:amaze bundles in.
Direct replacementKnowledge BaseShared Inbox
Help desk with per-session AI agent billing
$19/seat/mo·+$0.49 per AI session
A broader suite with published compliance certifications and an SLA, which Re:amaze does not publish at any tier.
Partial replacementAgent AssistAI SupportHelp Desk
What Re:amaze costs
$26.10/seat/month
4 published plans, billed annually- Billing unit
Seat (team member) per month - Free tier
No, 14-day trial - AI pricing
$0.85 per AI resolution - Vendor calls it
resolution - Human handoff
Not published - Reopened chat
Not published - AI billing window
Not published - Data export
Self-serve - Automation export
Partial
3 of 9 not published by Re:amaze, checked
