Tools tagged with "Light Seat"

A standalone knowledge base for public and internal documentation that charges a flat monthly fee plus $25 per author, never counts readers, and meters its AI chatbot in credits spent on retrieval.

Support and customer success run through shared Slack, Teams, Discord and email channels, with account records, a customer portal and warehouse sync, sold only through a demo call with no published price.

Support built for B2B software teams that runs inside customer Slack and Teams channels, priced per seat with a free customer-facing AI agent and a credit-metered in-thread assistant.

Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.

Shared email inboxes, live chat, WhatsApp and a Docs knowledge base priced per user per month, with AI Answers billed separately at $0.75 for every resolution and no included allowance.

A knowledge base platform for product docs, API references and SOPs that sits beside Zendesk or Freshdesk, publishes no prices at all, and quotes against team accounts, workspaces, languages and AI usage.