Retell AI Alternatives
The closest alternative to Retell AI is PolyAI. 3 more are listed below, ranked by how much of Retell AI each one replaces.
The clean opposite trade in the same category. Both sell AI phone agents to enterprises with heavy compliance needs, but PolyAI publishes no price, no plan ladder and no named integration, where Retell publishes a component-level rate card down to $0.003 a minute. PolyAI sells a managed outcome and Retell sells the parts.
The nearest structural match: developer voice infrastructure sold by the minute with a per-minute platform fee and stacked model and telephony charges, rather than a turnkey CX product. The comparison a buyer actually runs is component against component.
Also a per-minute voice agent platform aimed at developers building phone automation rather than at a support team buying seats. Same buying question: which meters stack, and what the floor is once telephony and a model are added.
The billing-unit contrast. Lorikeet charges 1.5 credits for a resolved voice ticket and nothing for one the customer is unhappy with, so failure is free; Retell bills every connected minute including silence and including the minutes before a transfer. Outcome pricing against consumption pricing on the same channel.
What Retell AI costs
- Billing unit
Pure consumption with monthly capacity line items and no seat dimension - Free tier
No - AI pricing
Not published - Vendor calls it
GPT 5 nano - Human handoff
Still billed - Reopened chat
Not published - AI billing window
Not published - Data export
Self-serve - Automation export
Not published
4 of 9 not published by Retell AI, checked
