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Agent Assist Software

Every agent assist tool we track, compared on per-seat cost and whether it needs a paid API tier on your help desk.

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Assembled

Support workforce management with an unpriced platform fee
$25/seat/mo·+$0.65 per conversation
Agent Assist

+2 more

Forecasting, scheduling and real-time adherence for support teams, layered over an existing help desk, with AI agents billed per conversation and seats billed per agent on top of an undisclosed platform fee.
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Freshdesk

Help desk with per-session AI agent billing
$19/seat/mo·+$0.49 per AI session
Agent Assist

+2 more

Ticketing, a knowledge base and community forums priced per agent, with Freddy AI Agent metered per 72-hour session rather than per resolution and 500 sessions included on every plan.