The category's open-source incumbent and the sharpest price comparison: Discourse can be self-hosted at no licence cost or bought hosted, where Bettermode's entry plan is $399 a month billed annually. Bettermode's counter is the app store, the design control and a two-region hosting choice; Discourse's is that a buyer can leave with the database.
The closest hosted competitor and a very different price shape. Circle starts at $89 a month against Bettermode's $399, includes unlimited members where Bettermode caps at 10,000, and takes 2% of paid memberships where Bettermode takes none. Circle's costs then arrive as add-ons and API metering rather than in the plan fee.
The free self-hosted floor of the category. Relevant as the honest lower bound: a team with a server and PHP experience gets forum, permissions, moderation and extensions for nothing, without the app store, the AI search, the certifications or anyone to call.
Its Gather community module is the bundled alternative for teams already paying for the suite, which is the usual reason a standalone community platform loses a deal rather than any feature comparison.
Overlaps on the customer-facing self-service layer through help centre and Fin rather than through discussion. Named because Bettermode integrates with it, so the two are often bought together instead of against each other.
2 of 4 not published by Bettermode, checked